Last updated: April 2026
Welcome to Inoxara. These Terms and Conditions govern your use of our website and the business communication, product inquiries and quotation services provided through this website.
By accessing or using our website, submitting an inquiry, or contacting us for product information, you agree to these Terms and Conditions.
1. About Inoxara
Inoxara is a stainless steel jewelry manufacturer and wholesale supplier, supporting jewelry brands, wholesalers, distributors and private label projects.
Our website is designed to provide information about stainless steel jewelry products, OEM/ODM customization services, wholesale cooperation and inquiry-based business communication.
2. Website Use
You may use this website to browse product information, learn about our manufacturing support, submit inquiries and contact us for quotations.
You agree not to use this website for unlawful purposes, false inquiries, spam, unauthorized access, copying website content without permission, or any activity that may harm the website or our business operations.
3. Product Information
We try to provide accurate product information, descriptions, images, materials, colors, customization options and specifications.
However, product details may vary depending on production batch, material availability, customization requirements, plating process and customer specifications.
Images on the website are for reference only. Actual product color, size, finish and details may vary slightly due to lighting, screen display, production process or customization requirements.
4. Materials and Specifications
Our stainless steel jewelry products may use different stainless steel materials depending on the product type, customer requirements and order specifications.
Material options may include stainless steel, 304 stainless steel or 316L stainless steel where applicable. Final material, plating color, size, logo, packaging and other specifications should be confirmed before order production.
Customers are responsible for confirming product specifications before placing sample or bulk orders.
5. Quotations and Pricing
Prices shown or discussed through this website are for reference or quotation purposes only.
Final prices depend on product design, material, plating color, order quantity, customization requirements, packaging, production complexity and shipping method.
All quotations are subject to confirmation before order production. We reserve the right to update quotations if material costs, exchange rates, labor costs, packaging costs or shipping costs change.
6. OEM/ODM and Custom Orders
We support OEM/ODM stainless steel jewelry projects, including custom design, logo engraving, plating color customization, size adjustment, private label packaging and other customization services.
For custom orders, customers should provide clear requirements such as design files, reference images, logo files, size details, plating colors, packaging requirements, target quantity and delivery expectations.
Custom orders may require sample approval before bulk production. Once a custom order is confirmed and production has started, changes may affect cost, production time and delivery schedule.
7. Samples and Production
Sample availability, sample cost and sample lead time depend on product type and customization requirements.
Bulk production time depends on order quantity, production schedule, material availability, customization complexity and quality inspection process.
Any delivery time mentioned on the website or during communication is an estimated timeline, not an absolute guarantee.
8. Payment Terms
Payment terms will be confirmed separately for each order or project.
Depending on the order type, payment may be required before sample production, before bulk production, or before shipment. Accepted payment methods and payment schedules will be confirmed through official business communication.
Orders will normally proceed only after payment terms are confirmed and required payment is received.
9. Shipping and Delivery
Shipping methods, shipping cost, delivery time and logistics arrangements depend on the customer’s destination, order quantity, package size, shipping method and logistics provider.
Customers are responsible for providing accurate shipping information. We are not responsible for delays caused by incorrect shipping details, customs clearance, local import rules, courier delays, force majeure events or other circumstances beyond our control.
10. Import Duties and Taxes
Customers are responsible for any import duties, taxes, customs fees, local charges or compliance requirements required by their country or region.
We recommend that customers check local import rules before placing an order.
11. Returns and Claims
For wholesale, OEM/ODM and custom orders, returns are generally not accepted unless there is a confirmed quality issue caused by production.
If you receive products with quality problems, please contact us within a reasonable time after receiving the goods and provide clear photos, videos, order details and issue descriptions.
We will review the claim and may provide a reasonable solution such as repair, replacement, partial compensation or other agreed handling method, depending on the situation.
We are not responsible for issues caused by improper use, incorrect storage, customer-approved specifications, normal wear, third-party modification, shipping damage caused by logistics providers, or customer-provided incorrect information.
12. Intellectual Property
All website content, including text, images, logos, product descriptions, page design and visual materials, belongs to Inoxara or is used with permission.
You may not copy, reproduce, distribute, modify or use our website content for commercial purposes without written permission.
For custom projects, customers are responsible for ensuring that any logos, designs, brand names, artworks or files they provide do not infringe third-party rights.
13. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for convenience only.
We are not responsible for the content, privacy practices, security, accuracy or policies of third-party websites.
14. Limitation of Liability
We aim to provide accurate information and reliable service, but we do not guarantee that the website will always be error-free, uninterrupted or fully up to date.
To the maximum extent permitted by applicable law, Inoxara shall not be liable for indirect, incidental, special or consequential losses arising from the use of this website, product information, business communication, shipping delays or customer decisions based on website content.
15. Force Majeure
We shall not be responsible for delays or failure to perform obligations caused by events beyond our reasonable control, including but not limited to natural disasters, epidemic restrictions, government actions, labor disputes, transportation delays, customs delays, power outages, material shortages or other force majeure events.
16. Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated date.
Your continued use of the website after changes are posted means you accept the updated Terms and Conditions.
17. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Inoxara
Email: sales@inoxara.com
Location: Dongguan, China
Website: https://inoxara.com